Tony's Heartware Privacy Policy  

Introduction

Data privacy is of high importance for Tony’s Heartware and we want to be open and transparent with our processing of your personal data. In this privacy statement you can read how personal data will be processed through this website, our contact forms and our newsletter. 

Who are we? 

The Dutch company, Tony’s Heartware, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. 

Tony’s Heartware

Jacques Veltmanstraat 115

1065 DB Amsterdam

The Netherlands


Chamber of Commerce registration number: 5512484

Owner: Ton Ruiken 

VAT registration number: NL 001604540B88

Grounds for data collection

We only use your Personal Information to take care of and improve the Site. When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

    How do we receive information about you?

    We receive your Personal Information from various sources:
    • When you voluntarily provide us your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third party providers, services and public registers (for example, traffic analytics vendors).

    What information we collect and where?

    The first type of information is un-identified and non-identifiable information pertaining to a User(s), Like many website administrators, we collect information that is sent by your browser when you visit our Site We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information may include information such as your computer's IP address, browser type, browser version, the pages you visit on our Site, the time and date of your visit, language preference, access time, etc.

    The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes certain details such as: Full name, e-mail or physical address, and other information.

    Here we collect your information:
    • In our Newsletter; You can subscribe to our newsletter you will be asked to provide us your e-mail. Here you can read news, tips and information about our products and services. Or we use your e-mail for promotional materials and other information that we think may be of interest to you. You can cancel this subscription at any time.
    • When you Contact us; With the contact form you can ask us questions or make requests. For this we use your email address, telephone number, name and address details. We keep this information until we are sure that you are satisfied with our response up to six months later. This way we can easily access the information for follow-up questions.
    • In our Withdrawal form; when you use our Withdrawal form you will be asked to provide us certain details such as: full name, e-mail, or physical address, and other information. We keep this information until we are sure that you are satisfied with our response up to six months later. This way we can easily access the information for follow-up questions. 
    • Your order true our webshop; When you place your order in our webshop, we use your personal data to process it properly and use it for these specific reasons only.                                                                                                                                                                                 For our payments in the web shop we use the Mollie payment platform. We registers your name, email address, telephone number, delivering address, billing address, data about your order and payment data. We need all this information because of the contract we conclude with you. We keep this information until your order is completed and seven years after that (which is the legal retention obligation).             
    We may then give your personal data to our delivery service to have the order delivered to you. All this we need to process your order and to keep you informed of its progress.  

    User Rights

    You may request to: 
    1. Receive an explanation of what personal data we have and what we do with it
    2. Access to the precise personal data we have
    3. To have errors corrected
    4. To have outdated personal data removed
    5. Revocation of consent
    6. Object to a particular use
    Make sure that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.  

    Third party collection of information

    Under no circumstances do we give or sell your personal data to other companies or institutions (Third parties), unless we are legally obliged to do so (for example, if the police requires this in the event of a suspected crime). 
    We only make it available to third parties if they are involved in the execution of your order. 

    Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data. 

    Cookies

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
    We are NOT using a tool called “Google Analytics” to collect information about your use of our Site. 

    Security

    We take great care in implementing and maintaining the security of the Site and your information. 

    To protect your privacy, we take the following measures:


    We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you invert personal data

    Data that you enter when placing an order or sending a message is stored on the servers of our processor MijnDomein. 

    MijnDomein ensures a level of security that matches the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing. For example, a secure SSL connection is used as standard.


    We would like to point it out to you ; That the security of your Personal Information is important to us, but remember as in our lives, no method of transmission over the Internet, or method of electronic storage, is 100% secure. 

    While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

    Copyright

    Copying and / or distributing the website pages and the content thereof, from Tony’s Heartware, is not permitted without our permission.

    Updates or amendments to this Privacy Policy

    This Privacy Policy is effective after publishing August, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. You should check this Privacy Policy on a regular base. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy and your agreement to be bound by the terms of such amendments.                                                                            
    If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

    How to contact us

    If you have any general questions about the Site or about the Privacy Policy, you can contact us at info@tonysheartware.nl or at our address mentioned at the beginning.

    We are here to help you!

    Last Modified on 23 July, 2020
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